PEAK STRENGTH SC, LLC – REFUND POLICY

PEAK STRENGTH SC, LLC – REFUND POLICY

Effective Date: [December 1, 2025]

Peak Strength SC operates on a commitment-based service model. This policy is strictly enforced to protect the time and operational integrity of our coaching services.

1. General Policy: Non-Refundable Fees

All fees paid to Peak Strength SC for any Service Package are **non-refundable**. Fees are considered earned upon payment and secure the coach's time, program creation, content license, and capacity for the duration of the purchased term. We do not provide refunds for dissatisfaction with results, change of mind, or non-usage of the training app or content.

2. Cancellation and Termination

If a client terminates their service contract, they are required to provide **30 days written notice** as specified in the Client Service Agreement.

* **Monthly/Recurring Billing:** The client will be charged for the 30-day notice period. No refund will be issued for any prepaid time extending beyond that 30-day period.

* **Minimum Commitments (3-month or 6-month terms):** If the client terminates before the minimum commitment is fulfilled, they are obligated to pay the remainder of the term’s fees. **No refunds** will be issued for fees paid toward the committed term.

3. Exceptions

The only exception to this policy is if Peak Strength SC, LLC is unable to deliver the contracted services due to an unforeseen event (e.g., coach injury or business closure). In such a case, a pro-rated refund for the undelivered portion of the service will be issued.

4. Disputes and Chargebacks

We strongly urge clients to contact us directly to resolve any billing disputes. Initiating a chargeback with your bank will trigger the full legal documentation and defense of our position under the terms of the signed Client Service Agreement.